New York · Queens County
Queens County is home to about 2,316,841 people. Everything below applies county-wide.
If you cannot afford burial or cremation in Queens County, call the NYC Human Resources Administration, Office of Burial Services first, before signing anything with a funeral home. If the person was a veteran, free burial benefits may cover even more.
Step 1 of 5 · If money is tight
Do not sign anything with a funeral home before you call. In many counties, signing first disqualifies the family.
Queens County program
Read this before you call
You have 120 days from the date of death to file, and the total funeral cost has to stay within the city's expense cap. Sign a bill above that cap and you can lose the entire allowance. Ask the funeral home in writing to keep the total within the cap before you agree to anything.
NYC Human Resources Administration, Office of Burial Services
Office of Burial Services, 33-28 Northern Boulevard, 3rd Floor, Long Island City, NY 11101 (opens in Google Maps)
Official program pageFor low income decedents with no resources or assets available to pay for the funeral. Proof of low income can include receipt of HRA benefits such as cash assistance or SNAP, or Social Security benefits including SSI. A legally responsible relative who applies, meaning a spouse or the parent of a deceased minor under 21, must also be unable to pay the funeral bill and meet the low income criteria.
Time matters here: File within 120 days from the date of death with the Office of Burial Services.
What it pays, what you pay
Up to $1,700 toward the funeral, and the total funeral cost must stay within the city's expense cap for the allowance to be paid.
Up to $1,700 toward funeral and burial related costs for which you can provide an itemized invoice from a funeral home, crematorium, or cemetery, as long as the total cost stays within the city's expense cap.
Apply online from any device through the Office of Burial Services, which lets you complete the application, upload documents, and check your status. Payment can either reimburse funeral expenses already paid or be pre-approved for a planned funeral, so applying before you pay is usually the safer route.
Step 2 of 5 · If they served
This can replace the county program
You may be able to skip the county program entirely. Veterans can receive a free gravesite, headstone, and perpetual care at a national or state veterans cemetery, plus a VA burial allowance of up to $2,000 for service-connected deaths.
Veteran burial help in Queens CountyFrom our free tools
Housing costs weighing on the family too?
Check what housing assistance the household may qualify for, including Section 8 vouchers, in a few minutes. Free, no signup.
Check housing help at CheckMyVoucher.comStep 4 of 5 · The paperwork
Where copies come from
Certified copies come from the New York State Department of Health, Vital Records Section (official site). Mail requests cost $30 per copy and go to the Vital Records Certification Unit, P.O. Box 2602, Albany, NY 12220-2602. Be careful with the timing: mail requests take ten to twelve WEEKS, while online or phone orders through VitalChek get priority handling and take five to ten business days. VitalChek costs $45 per certificate, which includes a $15 priority fee, plus an $8 processing charge per order. If you need copies to settle accounts soon, the extra cost buys you about two months. The Vital Records Call Center is 855-322-1022. Note that New York City deaths are handled separately by the NYC Health Department, not the state.
Order about 10 certified copies. Banks, insurers, Social Security, vehicles, and property will each want one.
Know your rights
Federal law (the FTC Funeral Rule) protects you. Do not let anyone tell you otherwise.
Full rules: the FTC Funeral Rule. If a funeral home breaks them, you can report it to the FTC.
Step 5 of 5 · If you need more
Where families find the rest
Right now
Nothing else on this page matters until these are done. Everything not on this list can wait, and most of it should.
Local sponsor
Own a funeral home or cremation service in Queens County? This page has one exclusive sponsor spot, reserved at the founding rate of $499 per month.
Sponsor Queens CountyQuestions families ask
Queens County's assistance program (NYC Burial Assistance) can cover a basic burial or cremation for families who qualify. Call the administering office before signing anything with a funeral home.
Yes. An eligible surviving spouse or child can claim a one-time $255 lump-sum death payment by calling 1-800-772-1213, and monthly survivor benefits are often available too.
Veterans may qualify for free burial in a national or state veterans cemetery plus a VA burial allowance, which can matter more than any county program. See our Queens County veteran page for details.
Most families need about 10 certified copies for banks, insurance, and property. In New York, order through the funeral home or the state vital records office.
A traditional funeral with burial commonly runs $7,000 to $12,000. Direct cremation is usually the lowest-cost professional option, often $700 to $2,000, and prices vary widely between providers in the same area, so it pays to call two or three. Every funeral home must give you prices over the phone under the FTC Funeral Rule.
No, and this surprises almost everyone: a power of attorney ends the moment the person dies. After death, authority passes to the executor named in the will, or to a court-appointed administrator when there is no will. Funeral decisions belong to the next of kin in the order set by state law, usually spouse first, then adult children, then parents, then siblings.
For after-death decisions, no. Power of attorney only matters while someone is alive. The next of kin can make funeral decisions right away, and the estate is handled through the will or, without one, through the state's simple next-of-kin rules. See our guide on what happens when there is no will.
Legal help sponsor
Estate or probate attorney serving Queens County? Families here are one week from probate questions. One exclusive spot, founding rate $499 per month.
Sponsor legal help in Queens CountyVerified against official sources
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Step 3 of 5 · Money owed to you
The Social Security $255 payment
Who can claim it
A surviving spouse who was living with the person who died, or a spouse or child eligible for benefits on the deceased person's record.
Call Social Security at 1-800-772-1213 or visit a local office. You must apply within 2 years of the death. The funeral home often reports the death to SSA, but the survivor must apply for the payment.
Full guide: the $255 death payment, explained